Welcome to HouseofGems.com. HouseofGems.com provides its services to you subject to the following conditions. If you visit or shop at HouseofGems.com, you accept these conditions. Please read them carefully.
BY USING THIS SITE, YOU SIGNIFY YOUR ACCEPTANCE TO THESE TERMS AND CONDITIONS OF USE. If you do not agree with any of the below Terms and Conditions of Use, do not use this site.
License and Site Access: When You, the user ("You" or "Customer") use the Site, HouseofGems.com grants a limited license to You to use the Site solely on behalf of yourself or your organization or company as intended by HouseofGems.com and in compliance with the Terms and Conditions of Use. This license expressly excludes, without limitation, any resale or commercial use of the Site and the services offered by HouseofGems.com, making any derivative of the Site, the collection and use of e-mail addresses or other information, ratings or listings, or any data extraction or data mining whatsoever. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of HouseofGems.com. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of HouseofGems.com and our affiliates without express written consent. You may not use any meta tags or any other hidden text” utilizing HouseofGems.com’s name or trademarks without the express written consent of HouseofGems.com. Any unauthorized use terminates the permission or license granted by HouseofGems.com.
Prices;Taxes;Quotations and Specifications: All quotations and price lists are subject to change without notice. All orders, whether or not submitted pursuant to a quotation, are subject to acceptance by HouseofGems.com and shall be on the terms set forth herein. Prices do not include any sales, use, excise or similar taxes, charges, or duties, and the amount of any such taxes that HouseofGems.com is required to pay or collect will be invoiced to Buyer. All specifications for Goods are subject to change without notice.
Payment Policy: We accept VISA, Master Card, American Express, Discover, and Debit Cards with any of these card logos. Once you place the order your credit card is automatically charged immediately. In most cases, your order will be shipped the next business day. If the credit card transaction is not succesfull, your order will not be processed and we are not obliged to contact you.
Frequent Buyer Discounts: In appreciation of customer loyalty we provide a discount for frequent buyers without any time limit or minimuim one time purchase requirements. Your discount is based on your accumulated purchases from HouseofGems.com.and it applies to all future purchases excluding taxes and shipping charges. The discount table is as follows:
$100-499= 5%
$500-999=10%
$1000-1999=15%
$2000 or more= 20%
Shipping Terms and Insurance: In general, HouseofGems.com makes the effort to ship the orders the same business day if the order is received by 10:00 PST. The orders received after 10:00 PST will be shipped the next business day. Except international express all USPS and Free shipping packages not covered by insurance. It is sole responsibly of the customer for loss or damage of content if select free or USPS shipping.
Any loss or damage of the shipment becomes the pursuant to a contract carrier. Customer must contact the shipping carrier for any claims regarding damage or loss of goods. HouseofGems.com is not liable for any damages or loss.The shipping charges are based on the actual published rates plus any surcharges charged by the carrier for the the calculated approximate weight of the shipment rounded up to the next pound. We do not ship on weekends or other holidays.
- Shipping Times: Within U.S.A and Canada
- Ground UPS Or FedEx: 5-10 business days
- 3rd Day Select UPS Or FedEx: 3-4 business days
- 2nd Day Air UPS Or FedEx: 2-3 days
- Next Day Air: 1-2 days
- Priority Mail By USPS 3 To 7 Days
- First Class USPS 5 to 15 Days
- USPS International Express To Canada: 3 To 7 business days
- Express Mail 3-10 business days
- Priority Mail 7 to 15 days
- FedEx International shipping : 2-7 Days
- All other countries :
International packages may take longer to reach customer based on customs procedures in destination country. Tme estimated is to reach the county of destination not to the customer.
For All International Destinations Priority And First Class Mail If the Destination Country Does Not Provide Tracking It Is Sole Responsibility Of The Customer If The Package Does Not Arrives. House Of Gems Does Not Make Refund Or replace Products For Such Non Trackable Lost Packages. We Recommend FedEx Or Express Mail For all International Destinations.
All VAT, duties, taxes and customs clearing charges are responsibility of the customer. House Of Gems Inc. does not take responsibility for such charges. If package was not accepted by customer returned shipping charges will be charged to the customer if such charges have to be paid by House Of Gems Inc.
No Cancellation, Modification, Suspension: No order may be cancelled, modified, suspended, or delayed.
Statements Made in Describing Goods: HouseofGems.com has attempted to accurately depict the products offered on the Site. However, because the depiction of a product is dependent on your computer monitor, Houseofgems.com cannot guarantee that such depiction will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail. HouseofGems.com and its affiliates attempt to be as accurate as possible. However, HouseofGems.com does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by HouseofGems.com itself is not as described, your sole remedy is to return it in unused condition.All measurements are approximate.Most beads and pearls are avaialble in strand lengths of 12 to 16 inches but may vary between 5 inches to 18.
Mystic Attributes: The information about the mystic attributes is based on common beliefs and information collected from a variety of sources.However, Houseofgems.com or its affliates take no responsibilty and make no claims to the mystic attributes.
Electronic Communications: When you visit HouseofGems.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
Your Account: If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may not use HouseofGems.com. HouseofGems.com reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion. You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. HouseofGems.com reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content.
Risk of Loss: All items purchased from HouseofGems.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. If you do not receive your purchase within 15 days of the date of purchase, it is your obligation to immediately notify HouseofGems.com. We will assist You to track the package; however, HouseofGems.com is not liable for lost or delayed shipments.
Returned Goods Policy: If, for any reason, you are not completely satisfied with any purchases, simply return it to us within 30 days of purchase for full credit or exchange (excluding the original shipping and handilng charges). The item must be in its original packaging. Returns received by us after the 30-day period will not be accepted for refund of any amount. Return shipping charges must be prepaid by the Customer and the Customer must insure the shipment or accept the risk of loss or damage during shipment. All warranty materials must be included with any returned purchases. The item must not have been worn or altered in any way in order to be eligible for a refund. A full refund will be given for any product out of stock.
Permission to Use Your Content: By transmitting any suggestions, information, material, or other content (collectively, "content") to HouseofGems.com, you automatically grant HouseofGems.com the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, redistribute, transmit, perform and display such content (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed for the full term of any rights that may exist in such content. Further, HouseofGems.com is free to use any ideas, concepts, know-how, techniques, and suggestions contained in any communications you send to this Site for any purpose whatsoever, including but not limited to creating, manufacturing, and marketing products and/or services using such information.
Customer's Representations and Indemnity: You expressly represent and warrant to HouseofGems.com that You will use this Site, and any products purchased from HouseofGems.com, in accordance with all applicable local, state, national and international laws, and in accordance with the Terms and Conditions of Use. You agree to defend, indemnify, and hold harmless HouseofGems.com, its parent, subsidiaries, and affiliates, and all of their respective employees, agents, directors, officers, proprietors, partners, representatives, shareholders, servants, attorneys, predecessors, successors, and assigns, from and against any and all claims, proceedings, damages, injuries, liabilities, losses, costs, and expenses (including reasonable attorneys' fees and expenses), relating to or arising from (a) Customer's use of the Site; and (b) any breach by Customer of these Terms and Conditions of Use. You hereby waive and release HouseofGems.com from all rights of contribution or indemnity to which You may otherwise be entitled.
Disclaimer of Warranties: THIS SITE IS PROVIDED BY HOUSEOFGEMS.COM ON AN “AS IS” AND “AS AVAILABLE” BASIS. HOUSEOFGEMS.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. HOUSEOFGEMS.COM MAKES NO GUARANTY THAT A PRODUCT WILL BE IN STOCK WHEN PURCHASED ON THIS SITE.
HOUSEOFGEMS.COM CANNOT BE HELD RESPONSIBLE FOR ERRORS AND OMISSIONS IN THE CATALOG OR SITE, GLOSSARY, OR ANY SUPPLEMENTAL MATERIAL. MATERIAL ON THE SITE MAY ALSO CONTAIN TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS, AND MAY BE CHANGED OR UPDATED WITHOUT NOTICE; HOUSEOFGEMS.COM WILL NOT BE LIABLE OR RESPONSIBLE FOR ANY SUCH INACCURACIES, ERRORS, CHANGES, OR UPDATES. HOUSEOFGEMS.COM MAY IN ITS SOLE DISCRETION ADD, DELETE, OR CHANGE SOME OR ALL OF ITS SERVICES AT ANY TIME.
TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, HOUSEOFGEMS.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
Limitation of Liability: HOUSEOFGEMS.COM DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM HOUSEOFGEMS.COM ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. HOUSEOFGEMS.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. NEITHER HOUSEOFGEMS.COM NOR ITS PARENT, SUBSIDIARIES, OR AFFILIATES NOR ANY OF THEIR RESPECTIVE EMPLOYEES, AGENTS, DIRECTORS, EMPLOYEES, PROPRIETORS, PARTNERS, REPRESENTATIVES, SHAREHOLDERS, SERVANTS, ATTORNEYS, PREDECESSORS, SUCCESSORS, OR ASSIGNS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING DIRECTLY OR INDIRECTLY FROM USE OF THE SITE OR THE CATALOG, THE INFORMATION CONTAINED ON THE SITE OR THE CATALOG, PRODUCTS AVAILABLE OR PURCHASED THROUGH THE SITE OR THE CATALOG, OR TRANSACTIONS CONDUCTED AT THE SITE OR ARISING FROM THE CATALOG, EVEN IF HOUSEOFGEMS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES. BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. IN NO EVENT SHALL THE TOTAL LIABILITY OF HOUSEOFGEMS.COM OR ITS AFFILIATES ARISING DIRECTLY OR INDIRECTLY FROM THIS SITE OR ANY PRODUCTS AVAILABLE OR PURCHASED THROUGH THE SITE OR THE CATALOG EXCEED THE LESSER OF THE AMOUNT PAID BY YOU TO HOUSEOFGEMS.COM FOR ANY SINGLE RELEVANT PRODUCT AT ISSUE. YOU HEREBY ACKNOWLEDGE THAT ALL THE PROVISIONS OF THIS SECTION WILL APPLY TO ALL USE OF THE SITE OR THE CATALOG, THE INFORMATION CONTAINED ON THE SITE OR THE CATALOG, PRODUCTS AVAILABLE OR PURCHASED THROUGH THE SITE OR THE CATALOG, AND TRANSACTIONS CONDUCTED AT THE SITE OR ARISING FROM THE CATALOG.
Intellectual Property Rights: All material contained in the Site, and all the products available on the Site, are protected by law, including but not limited to United States copyright, trade secret, and trademark law, as well as other state, national, and international laws and regulations. The contents of and all materials distributed in conjunction with the Site, including documentation, are copyright ©2004 HouseofGems.com and/or its suppliers. All rights reserved. You agree not to copy, modify, adapt, reproduce, translate, distribute, transmit, reverse engineer, decompile, or dissemble any aspect of the Site. All trademarks, logos, and icons identifying HouseofGems.com products and services are proprietary marks of HouseofGems.com; all other trademarks and service marks are owned by third parties. Please be aware that HouseofGems.com actively and aggressively enforces its intellectual property rights to the fullest extent of the law.
Privacy Policy: Please review our Privacy Policy which also governs your visit to HouseofGems.com. Our Privacy Policy is incorporated in these Terms and Conditions of Use by reference as if set forth fully herein.
Links to Other Sites: HouseofGems.com may provide links to other sites on the World Wide Web for your convenience or information only. These sites are maintained by third parties over which HouseofGems.com exercises no control, and accordingly HouseofGems.com expressly disclaims any responsibility for the content, the accuracy of the information, and/or quality of products or services provided by or advertised on these third-party Web sites. HouseofGems.com has not reviewed all sites linked to this Site and is not responsible for the contents of any off-Site pages or any other sites linked to the Site.
Communications on Internet; Events Beyond HouseofGems.com's Control: Use of the Internet is solely at your own risk and is subject to all applicable local, state, national, and international laws and regulations. While HouseofGems.com has endeavored to create a secure and reliable Site, HouseofGems.com and its affiliates are not responsible for the security of information transmitted via the Internet, the accuracy of the information contained on the Site, or for the consequences of any reliance on such information. You must make your own determination as to these matters. HouseofGems.com cannot guarantee your ability to access the Site at all times or that the Site will be secure, uninterrupted, or error-free, nor can HouseofGems.com provide assurances that transactions will be completed properly. HouseofGems.com is not responsible for failure to execute a purchase or technical problems that may hinder the efficacy of a purchase (including e-mail, transmission times or other delays). HouseofGems.com and its affiliates shall not be liable for damages as a result of any delay or other failure of performance due to causes beyond its reasonable control including, without limitation, acts of God, acts of Customer or any of its representatives, acts of military or civil authorities, fire or other casualty, strikes, lockouts, weather, epidemic, war, riot, terrorism, telecommunications interruptions or computer viruses.
Security of Site: Actual or attempted unauthorized use of the Site may result in criminal and/or civil prosecution. For your protection, HouseofGems.com reserves the right to view, monitor, and record activity on the Site without notice or permission from You. Any information obtained by monitoring, reviewing, or recording is subject to review by law enforcement organizations in connection with investigation or prosecution of possible criminal activity on the Site. HouseofGems.com will also comply with all court orders involving requests for such information.
Arbitration: These Terms and Conditions of Use shall be governed by and construed in accordance with the laws of the State of California without regard to choice of laws provisions, and You agree that any dispute of any sort that might arise between You and HouseofGems.com, including your visit to HouseofGems.com or to products you purchase through HouseofGems.com will be governed by such laws. Should a dispute arise from this Agreement which cannot be resolved by the parties in good faith negotiations, both parties agree to submit such dispute to arbitration in Los Angeles, California, before a single arbitrator familiar with the Uniform Commercial Code using the Commercial Rules of the American Arbitration Association, with the following modifications to be enforced by the arbitrator consistent with California law: (a) any such arbitration proceeding shall be confidential as to the existence, content, or results of the arbitration; (b) depositions shall not exceed two (2) per party and each must be completed within a single day; (c) document requests are limited to no more than ten (10) clearly identified categories of documents which must be provided to the requesting party within five (5) business days of the request; (d) each party shall have no more than eight (8) hours to present its position; and (e) the entire hearing shall last no longer than three (3) business days. The award, if any, shall be made in writing no more than thirty (30) days following the end of the proceeding. Judgment upon the award rendered by the arbitrator may be entered by any court having jurisdiction. Both parties expressly agree that any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. Each party shall bear its own attorneys' fees and costs in connection with the proceedings and shall share equally the fees and expenses of the arbitrator, except that, to the extent You have in any manner violated or threatened to violate HouseofGems.com’s intellectual property rights, HouseofGems.com may seek injunctive or other appropriate relief in any state or federal court in the state of California, and You consent to exclusive jurisdiction and venue in such courts. The parties irrevocably agree to and consent to jurisdiction and venue of the courts in Los Angeles, California and irrevocably waive any objections to improper venue or inconvenient forum in Los Angeles, California.
Construction: The section headings used herein are for convenience of reference only and do not form a part of these terms and conditions, and no construction or inference shall be derived therefrom. This Agreement will not be construed for or against either party based on the draftsmanship thereof.
Termination: These Terms and Conditions of Use constitute an agreement which is effective until terminated by HouseofGems.com at any time without notice. HouseofGems.com may terminate your right to use this site immediately without notice to you if, in HouseofGems.com's sole discretion, you fail to comply with any of these Terms and Conditions of Use. In the event of termination, You are no longer authorized to access this web site, and the restrictions imposed upon You with respect to material copied or downloaded, and the disclaimers and limitations of liabilities set forth in the Terms and Conditions of Use, shall survive the termination of this Agreement. These Terms and Conditions of Use constitute the entire agreement between You and HouseofGems.com relating to the subject matter addressed herein. If any portion of these Terms and Conditions of Use is adjudged invalid or unenforceable by a court of competent jurisdiction, the remaining portions will remain valid, enforceable, and carried into effect. The Terms and Conditions of Use may be modified by HouseofGems.com at any time on prior written or electronic notice, either via e-mail or by posting such changes at the Site. Modifications required by law or designated by HouseofGems.com will become effective immediately. Your continued use of the Site following notice of any such modification will be conclusively deemed acceptance of the revised Terms and Conditions of Use. If any such revision is unacceptable to You, You will terminate use of the Site immediately. A printed version of these Terms and Conditions of Use and of any notice given in electronic form will be admissible in judicial or administrative proceedings based on or relating to these Terms and Conditions of Use to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.
Site Policies, Modification, and Severability: We reserve the right to make changes to our site, policies, and these Terms and Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
OUR ADDRESS:
HOUSE OF GEMS, INC.
DBA: WWW.HOUSEOFGEMS.COM
1672 W. Lincoln Ave
ANAHEIM, CA 92801
U.S.A.
Phone: (714)523-2500
Fax: 714-523-4300